Torquemada Games Privacy Policy

At Torquemada Games, we respect your privacy. The following information may be collected when you visit our websites, use our services and/or products:

  • Personal information that you provide when ordering services or products.
  • Information automatically collected by the web server, such as the visitor's IP address, browser type and language, technical metadata about the device being used, operating system, location, etc.
  • Websites may use the cookie mechanism to provide the highest level of service and visitor comfort

 
The personal information you provide may be used to:

  • fulfilling orders for our products
  • Providing the services you request (e.g., delivery of products, email notifications, information about new products, or occasional promotions)

 
You may refuse to provide any of the above information, but this may result in certain services or products being technically unavailable or disrupted. We will endeavor to make it as easy as possible for you to access your personal information and, upon request, correct it if it is inaccurate or out of date and delete it where possible.

We assure that your personal information will not be sold or provided to anyone for purposes other than those described herein.


DMCA (Digital Millennium Copyright Act) Notice: We respect the intellectual property rights of others and take copyright infringement claims seriously. If you believe that content on our website infringes upon your copyright, please contact us with the following information: a) a physical or electronic signature of the person authorized to act on behalf of the owner of the copyright, b) a description of the copyrighted work that you claim has been infringed, c) a description of where the material that you claim is infringing is located on our website (please provide a URL or specific location on the site). d) information reasonably sufficient to permit us to contact you, such as your address, telephone number, and email address. e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law. f) A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf. Please send this information to our contact email you can find below.


Privacy Policy - Implementation of the RODO's duty to inform:

General information
The owner of the processed personal data is Torquemada Games, KÅ‚odnicka 43, 40-703 Katowice. If you have any doubts or questions about your rights, please contact us: [email protected].
 
We take special care to protect the interests of data subjects. We ensure that the data we collect is collected for the purposes specified below and is not subjected to further processing incompatible with those purposes, is adequate for the purposes and is not stored for longer than is necessary to achieve the purpose of the processing. We do not sell or provide your personal data to other companies, except as indicated below. 

We would like to emphasize that Torquemada Games had a policy of respecting the privacy of those who entrusted us with their personal data for many years before the provisions of the RODO came into force.

Data Collection
We process personal data that we have received directly from you (e.g., when you place an order or activate/register products) and that we have collected automatically as part of the ordering process and/or product use.

Scope of data collection
We collect your data in the following areas: Name, email address, IP address, login data, transaction history, service or product activities, product or service preferences and settings, address and phone number, if provided.

Purpose of Data Processing
We process personal data for the following purposes: providing the service, allocating product rights, recording payments, recording for tax purposes, handling complaints, marketing activities, sending mailings, offering products, using the system to monitor activity on the website and/or our products, statistical analysis, improving products, fraud prevention, identifying user preferences, improving the targeted offer, organizing promotions.

Recipients of data and disclosure of data
In principle, the data we collect will not be disclosed to third parties, except in those cases in which the disclosure is related to the direct or indirect fulfillment of a legal obligation and/or to entities that provide services or continuation of services as subcontractors (e.g. accounting, payment processing, sending promotional campaigns, legal transformation of the company or sale of property rights to products).

Duration of Data Processing.
We will process your data for as long as it is necessary to fulfill the above purposes or for as long as you withdraw your consent or object.


Your rights:

  • Right to access your data. You have the right to access and correct your data.
  • Right to stop/restrict processing. If you are in a particular situation where the continued processing of your data threatens your privacy, you can tell us and request that we stop or restrict the processing.
  • Right to data portability. You have the right to request that we transfer your data to another entity in a form that the recipient is free to process.
  • The right to withdraw consent to marketing. Please note that you may withdraw your consent at any time by clicking on the appropriate link in the marketing email or by contacting [email protected]. Withdrawal of your consent will not affect the lawfulness of the processing that was carried out on the basis of your consent prior to the withdrawal.
  • Right to be forgotten. You have the right to have your data erased in the cases provided by law.
  • The right to lodge a complaint with the data protection supervisory authority. Please note that you also have the right to file a complaint with the supervisory authority.

 

If you have any further questions, please contact us in person, by telephone or by e-mail:

 

Torquemada Games
Kłodnicka 43
40-703 Katowice
Polska
tel: +48 32 202 18 91
[email protected]